Hashemite Kingdom of Jordan

A year in Review

2014

UNHCR's primary purpose is to safeguard the rights and well-being of refugees

Refugee Situation

In 2014,

673,051

refugees of all nationalities received protection and support from UNHCR and its partners

85%

of refugees lived outside the refugee camps

76%

of them were women and children

An alarming deterioration in 2014

UNHCR Report “Living In The Shadows” revealed that

2/3

of surveyed refugee households residing outside the camps are living under the poverty line of refugees.

Consult the report

Protection

39,000

refugees attended awareness-raising sessions on child protection and Sexual and Gender Based Violence prevention

29,000

refugees received legal counselling and advice

7,400

survivors of Sexual and Gender Based Violence, and children at risk of exploitation, were counselled and provided with services by UNHCR and partners

Sensitization

4 campaigns were organized on

General Protection

Sexual and Gender Based Violence (SGBV)

Child recruitment

Birth registration

Registration

144,387

individuals were newly registered by UNHCR as refugees in 2014

40,661

refugees were re-registered and verified in Zaatari refugee camp through a joint exercise with the Jordanian government

81,603

documents were returned to Syrian refugees, following a major operation by UNHCR and the Jordanian government to sort and archive 200,000 documents

Camp Management

Opening of Azraq Refugee Camp in April 2014

14,000

Syrian refugees lived in Al Azraq refugee camp by the end of 2014.

Shelter and infrastructure

8,029

T-Shelters were constructed in Azraq camp

6,597

caravans and

15,248

emergency shelters were distributed in Zaatari camp

Cash Assistance

USD 50.5 million

provided as cash assistance to refugees in 2014

23,200

refugee households received monthly cash assistance

30,243

refugee households received a one-time assistance for the winter season
Over

11,900

families were still on the waiting list to receive monthly cash assistance once the funds become available

Core Relief Items

66,000

Households received non-food replenishments (soap, tooth paste, toilet paper)

18,199

New Arrival Households received non-food items (blankets, mattresses, sleeping mats, plastic sheets, kitchen sets, jerry cans and buckets)

48,275

Clothing kits were distributed to 20,425 households in the camps

Health

589,352

Polio doses were given to Syrian children under the age of 5, in cooperation with the Ministry of Health, WHO, UNICEF and IOM

300,251

Primary healthcare consultations were given to refugees of all nationalities

3

new UNHCR-funded clinics opened in Zaatari and Al Azraq camps

Host communities

1.6 Million

refugees and host community members benefitted from 55 projects implemented to encourage peaceful co-existence

Projects were implemented by partner organizations: International Relief and Development, Mercy Corps & Agency for Technical Cooperation and Development.

Project Description

Helpline

256,155

phone calls from Refugees answered through UNHCR Helpline

1’34”

Average waiting time before being answered by a UNHCR staff

Communication with Refugees

Creation of the UNHCR “Talking with Refugees” platform, providing information on services and where to find help

250,000

Individuals visited “Talking with Refugees”

180,000

refugees were targeted in 3 UNHCR anti-fraud SMS campaigns

Visit the Platform

Official Visits

390

delegations and dignitaries visited the refugee camps, including Nobel Laureate Malala Yousafzai and the Prince of Norway.

Inter-Agency Coordination

UNHCR coordinated the efforts of

64

UN agencies, International and National NGOs and Ministries through 8 technical sectors.

Visit the Interagency Support page

Credits

Donor Support: US$ 192 million total contribution to UNHCR Jordan in 2014.

UNHCR is grateful to donors who have supported UNHCR programmes worldwide and in Jordan in 2014.



19 partners were funded by UNHCR in 2014: Ministry of Planning and International Cooperation (MOPIC), Ministry of Interior (MOI), Syrian Refugee Affairs Directorate (SRAD), Ministry of Public Works and Housing (MPWH),

Agency for Technical Cooperation and Development (ACTED), Arab Renaissance for Democracy and Development (ARDD-Legal Aid), Care International (CARE), Caritas Jordan, International Medical Corps (IMC), International Organization for Migration (IOM), International Relief and Development (IRD), International Rescue Committee (IRC), Japanese Emergency NGOs (JEN), Jordan Health Aid Society (JHAS), Jordan River Foundation (JRF), Mercy Corps (MC), Noor Al Hussein Foundation (NHF), Norwegian Refugee Council (NRC), The Jordan Hashemite Fund for Human Development (JOHUD).

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